About the role
Customer Service Advisor
Nottingham City Centre Outskirts (near London Road) with free parking
c. £25,500
Our client is a well established, reputable local business looking to recruit a Customer Service Advisor to join a busy and friendly team.
Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre.
Responsibilities will include:
- Communicating with customers via phone, email and web chat
- Providing sales and technical support in a busy and buzzy environment
- Taking calls from customers with queries about spare parts - checking availability and costs
- Interacting with both external and internal customers in a timely and effective way in order to provide exceptional customer service
- Updating internal systems
- Some face to face service and sales counter work (worked on a rota)
The ideal candidate will have:
- Experience working in a busy customer service environment
- Excellent telephone and communication skills
- High degree of accuracy and attention to detail
- Good IT skills, including Microsoft packages and email
- The ability to easily absorb technical and product information
- Be adaptable and be able to take the initiative
Really great opportunity for a friendly and personable individual to join a busy team in a well known organisation. Comprehensive training provided and we are ideally looking for someone to start asap.
Hours of work are 9-5 in the winter months and 8:30-5 in the summer.
Apply now
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