About the role
Team Leader – Operations & Network Infrastructure Delivery
Location: Hams Hall, Birmingham
Type: Full-time- Permanent
Department: Operations & Logistic
We have a client that is currently recruiting for a Team Leader, who will oversee a high-performing operational team responsible for coordinating the safe, efficient, and timely delivery of critical 5G network infrastructure equipment. You will lead daily activities, support continuous improvement initiatives, and ensure outstanding service standards are maintained across all operations.
This is a hands-on leadership role suited to someone who thrives in a fast-paced environment and enjoys motivating teams to achieve ambitious goals.
Key Responsibilities
Lead, motivate, and support a team of operational staff and coordinators
Manage daily workflow planning and resource allocation
Ensure all deliveries and logistics activities meet company KPIs and service standards
Monitor team performance and provide coaching, training, and development
Maintain compliance with health, safety, and operational procedures
Build strong working relationships with internal departments, suppliers, and customers
Identify opportunities to improve efficiency, quality, and customer satisfaction
Handle escalations and resolve operational challenges quickly and effectively
Produce regular reports on team performance and operational metrics
What We’re Looking For
Previous experience in a Team Leader, Supervisor, or Operations Lead role
Strong people management and communication skills
Experience working within logistics, telecoms, infrastructure, warehouse, or supply chain environments is desirable
Ability to work under pressure and manage multiple priorities
Strong organisational and problem-solving skills
Confident using Microsoft Office and operational systems
Positive attitude with a proactive and solutions-focused mindset
Apply Now
If you are an energetic leader looking to build a career in one of the world’s fastest-growing industries, we’d love to hear from you
How to apply
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