About the role
Hours
Monday - Friday 9.00am - 5.00pm with 30 minutes for lunch
37.5 hours a week
Duration
21 Months
Positions available
2
What you’ll do at work
You will support customers after road traffic accidents and help progress their claims while completing a structured apprenticeship programme. Full training and mentoring are provided.
Key Responsibilities
- Take customer calls and record First Notification of Loss (FNOL) details
- Update claim information and handle general administration
- Liaise with repairers, hire providers, and recovery agents
- Keep customers and referrers informed and provide clear, professional support
- Follow internal processes and regulatory requirements
Where you’ll work
12, Allenby Business Village, Crofton Road, Lincoln, LN3 4NL
College or training organisation
INTEC BUSINESS COLLEGES LIMITED
Your training course
Business administrator
Equal to Level 3 (A level)
Requirements
Desired qualifications
- GCSE English (Grade 9-4 (A*-C)) desirable
- GCSE Mathematics (Grade 9-4 (A*-C)) desirable
Skills
- Communication skills
- Organisation skills
- Team working
- Strong communication skills
- Good listening skills
- Empathy and professionalism
- Good attention to detail
- Willingness to learn & develop
- Confident using IT Systems
- Good IT Skills
- No claims experience required
- C/Service experience helpful
How to apply
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