About the role
Platinum Travel Recruitment are seeking an experienced Africa Travel Operations Executive to join a fabulous travel company, hybrid working. Our client offers luxury tours and tailormade trips with a great reputation in the industry.
This is an exciting travel role for an organised administration and/or operations professional from a travel or non travel background seeking a career in the industry who has travelled Africa.
Africa Travel Operations Executive Duties:
- Support the travel sales team throughout the entire sales process.
- Ensure the highest standards of client care at all times.
- Check availability of ground travel arrangements and prepare quotes for the sales team.
- Finalise itineraries and book all aspects of client trips.
- Identify opportunities to upsell and cross-sell travel products.
- Liaise with local ground staff and agents to ensure all services are in place, queries are resolved, and client expectations are met or exceeded.
- Work with the sales team to deliver exceptional customer service.
- Ensure all upgrades are booked, confirmed with suppliers, and invoiced to the client where applicable.
- Contact accomodation providers to confirm upgrades are in place and that key events such as anniversaries and birthdays are diarised.
Africa Travel Operations Executive - Benefits:
- Career progression
- Monday to Friday office hours
- Contributory pension
- The atmosphere in the office is creative, varied, fun and challenging, as well as business-like and focused. Team days out are on offer with an opportunity to share a laugh together.
- Training
- Generous salary & bonus
- Cycle to work scheme
- Childcare voucher scheme
- Birthday off
- Travel perks
To be considered for the Africa Travel Operations Executive role the candidate must have operations and/or administration experience with some knowledge of Africa.
Locations ideal for the role includes: Hungerford, Sailsbury, Wexcombe, Burbage, Shalbourne, Andover and surrounding
Benefits
PERKS
How to apply
This vacancy is listed via CV-Library. Use the Apply on CV-Library button at the top of this advert — it opens the CV-Library platform where you'll submit your application directly.
Team4Rec doesn't submit on your behalf and can't confirm receipt on the platform's side.